Get Help With Your Account

OUTCONNECTING IS POWERED, MANAGED, AND SUPPORTED BY OUTSTAND

Questions? Please contact:

OUTSTAND SUPPORT

800.865.7496 – OR – EMAIL US


Send Email From Your Own Email Server

(Optional Feature For Boosting Email Delivery)

Follow the steps below to set up Email Delivery Boost in your OutConnecting account. If you're unable to add your settings successfully, contact the Outstand Support Team, who'll be happy to help: 800-865-7496 - or - email them.

Follow These Six Steps:

1: Add an Email Address To Your Profile

Click 'Your Account' in the top right corner, then click 'Manage Profiles'. Click the 'Contact Info' tab of your selected profile. Add your email address to the email address field. Click 'Update' at the bottom of the screen, then click the link under your email address to send the verification email.

(This is the email address your recipients will see in the 'From' field of your OutConnecting emails and the email address they'll reply to.)


2: Verify Your Email Address

Check your main email program for our verification email. Click the 'Verify Your Email Address' link.

(Didn't receive a verification email in your main email program? Check your junk or spam folder. You can resend yourself the verification email by clicking 'Your Account' in the upper right corner, then 'Manage Profiles.' Click the 'Contact Info' tab for your profile, and then the link to send the verification email.)


3: Turn on 'Email Delivery Boost'

Under 'Contact Info' for your profile, click the 'Turn on Email Delivery Boost' button directly under your email address field.


4: Add Your Email Account Password

Enter the password you use to access your personal email account.

(If you don't remember your password, contact your email provider's tech support to get it or reset it. Then, try adding it again.)


5: Confirm Your Email Settings After Turning on 'Email Delivery Boost'

Check your email again. In the email we just sent you, click the 'Confirm Your Email Settings' link. This proves that your settings are correct and you're ready to send email from your email server using Email Delivery Boost!


6: REFRESH TO FINISH

Go back to your OutConnecting account and refresh the browser window. The purple message instructing you to click the confirmation email will change to the green 'Email Delivery Boost is Turned On' message.


 

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Frequently asked questions:

Q: Where do you go to sign up and get started?
A: Sign up here.

Q: How much does it cost?
A: OutConnecting is a subscription service. When you sign up here, your Basic plan is free for 30 days. After that, plans start at $20 per month. 

Q: Are there any contracts or binding agreements?
A: No. You can cancel your OutConnecting account at any time. No contracts.

Q: Can you try it out first?
A: When you sign up here, you'll get to try it free for 30 days with a Basic account. After that, it's $20 per month unless you upgrade to a higher plan.

Q: Why do you have to enter a credit card when you sign up if you get it free for 30 days?
A: When you fall in love with it, your monthly subscription will start automatically after your 30 day free trial, and your card will be billed. Also, your credit card will be charged if you order any printed cards during your free trial.

Q: Who do you call if you have a question, problem, or need help?
A: Call the Outstand Support Team at 800-865-7496 or email us.

Q: What is OutConnecting?
A: OutConnecting is an online subscription service for those who want to accelerate business relationships and foster strong connections. OutConnecting offers messages that can be used in follow up emails, invitations, marketing emails, newsletters, and printed cards. It combines powerful marketing tools with friendly pre-written and customizable messages to give you the perfect formula to grow your business and build your network.

Q: Who is Outstand?
A: Outstand is the software platform and team behind the OutConnecting service.